Deputy Branch Manager Full-time Job5 months ago - Commercial Bank - Phnom Penh - 253 views
|Job Title||:||Deputy Branch Manager|
|Responsibilities||:|| Responsibilities: Assist in creating a strong sales, service and operation culture, fostering an environment in which all branch employees and related partners excel and achieve business goals Support portfolio growth by coaching staff to effectively identify referral opportunities and perform sales/referral activities, and develop high performing staff in order to build bench strength Leverage workforce planning tool to optimize staffing in branches to ensure effective lobby and line management to provide exceptional client service and comply with all legal and regulatory requirements Resolve escalated client complaints/issues promptly and effectively Conduct "daily proof processes" to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and performance management on decisions and processes used Partner with related departments in the execution of operational excellence and achievement of operational goals Partner closely with Branch Manager to manage hiring, performance management and compensation of staff |
|Requirements||:|| Bachelor's degree in Marketing, Finance, Banking, Business Administration or equivalent Minimum 3 years of loan and operations experiences; experience in banking service is preferred Knowledge of bank in operating risk, compliance policies, and procedures Good written and verbal communication skills in English; Chinese Mandarin is an advantage Demonstrated ability to lead, motivate, and influence others Effective time management Ability to exercise good judgment Ability to prioritize multiple demands Strong problem solving and negotiation skills |
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Vattanac Bank's Corporate Mission is to conduct business operations with honesty, integrity, efficiency and accountability to its stakeholders. Vattanac Bank ensures sustainable, steady and healthy growth and aims to be regarded as a strong and secure financial institution.