ATM Management Officer Full-time Job

Main Responsibilities:

• Assist to develop and enhance the existing and new financial services-non creditproduct to ensure competitive advantage within the industry and meet the customer demands.
• Assist senior Officer related to survey and desk research about the competitors’financial services-noncredit product follow the reserve methodologies.
• Direct and indirect dealing with issues within and relevant departments to improve and renovate of LOLC’s products and services.
• Assist and contribute creative ideas to ATM Management unit to design, develop and enhance the card product policies, forms and guidelines.
• Review and authorize all the ATM card application form submitted by line staff prior complete the data entry in to the system for ATM card creation and embossing file generation.
• Participate in the performed ATM card testing and do the configuration with technical team in to system ensure that all the setting are followed card product feature.
• Coordinate with call center, technical team, vendor and other related department for solving customer complaints.
• Provide good branch supports and training on ATM card operation product policy,procedure and system processing to ensure that operation work smoothly.
• Produce ATM card report as daily, monthly, and yearly.
• Assist other tasks assigned by ATM Management Unit Manager. 

Qualifications and Requirements:

• Bachelor’s Degree in Finance and Banking, Economics or related fields.
• At least 2-year working experiences in financial services preferably in digitalproduct and services.
• Good knowledge in digital service and product development.
• Ability to work with pressure and responsibility.
• Strong computer literacy (MS. Office).
• Excellent spreadsheet analysis and communication skills.
• Be honest, high commitment and good team work spirit

Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOCL (Cambodia) Plc. or via email: recruitment@lolc.com.kh	081 800 169/081 600 955/081 900 326/081 800 663

 

LOLC (CAMBODIA) PLC. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services.