Senior Settlement and Dispute Officer Full-time Job

Senior Settlement and Dispute Officer

Key Responsibilities

• Process reconciliation with CBS, NBC and card scheme
• Process settlement and Dispute with NBC and card scheme
• Process dispute with NBC and card scheme
• Prepare settlement report for booking in CBS
• Monitor unsettlement transaction from NBC and card scheme
• Actively & timely monitoring transaction risk detection and identification to minimize risk, service interruption and prevention.
• Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
• Provide support to all branches include daily cash transaction and reconciliation.
• Produce daily, weekly and monthly settlement, dispute report and other as required.
• Perform other tasks assigned by management.

Key competencies required for this role

• Planning and organizing
• Excellent Communication and Listing Skills
• Problem identification and analysis
• Judgment and problem-solving
• Flexibility & Adaptability
• Teamwork
• Stress tolerance
• Strong leadership skills.
• Bachelor Degree
• Broad understanding how bank operates
• Strong negotiation Skill

Experience Profile

• Experience with Settlement and Dispute at least 1years, especially with VISA/MC …etc.
• Excellence in English communication (both verbal and writing)
• Experience with banking sector is preferred.
• Quick comprehension, hardworking, and responsibility
• Measurement and control reliability
• Good integrity, positive attitude, helpful, high commitment, competence and motivation
• Able to work in Flexible time environment (night time and holiday)

Cambodia Post Bank Plc. (CP Bank) is a full licensed commercial bank, offering financial solutions to aspiring individuals and enterprises in Cambodia. CP Bank is a strategic partnership between Canadia Investment Holding Plc., Cambodia’s Ministry of Post and Telecommunications and Fullerton Financial Holdings Pte. Ltd. with a clear strategic direction and long term commitment.
We recognize our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership and great opportunities that will enable the best in market to thrive a part of our diverse team. To support our fast growth, we are currently looking for strategic orientated, customer-oriented and motivated individuals for the following positions to join us in our journey to grow our business and people.