Senior Policy and Operational Control Officer

Head Office, Phnom Penh

Application deadline

March 31, 2022

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DUTY &RESPONSIBILITY

• Beat the central on handling business process design and improvement
• Draft guidelines, policies, processes and procedure as required or requested by stakeholders
• Work with Supervisor and business unit to issue guideline related to Bank Campaign/Promotion
• Review and have suggestion to improve the bank operational process and procedure.
• Ensure guidelines, policies, processes and procedures are in place and complied with regulator.
• Ensure guidelines, policies, processes and procedures are reviewed and up to date.
• Ensure that any change made to process/policy/procedure are communicated and rolled out
• Take prompt action with Supervisor to follow up pending operational policies and procedures from departments, business units and branches
• Support in customer experience insights and reporting to senior managements
• Being the central custodian of operational guidelines, policies, processes and procedures.
• Review and Update Power to sign of the Bank
• Ensure documents uploaded to intranet are up to date and accurate.
• Respond all enquirers from branches and other departments regarding operational processes/ procedure which issued by own Dept.
• Sharing/briefing/training on all processes/procedures to relevant staffs
• Perform other assignment request by line managers

‍QUALIFICATION

• At least Bachelor Degree in Banking and Finance and/or other related.
• At least experience with bank as front line operation, Confidential
• Able to communication and interpersonal skills
• Ability to work with cross functional teams
• Good in English(written is required)
• Exceptional office computing skills – MS PowerPoint, Word, Excel, Outlook.

Cambodia’s Leading Bank
Fuelled by strong economic growth and a stable inflationary outlook, Cambodia continues to scale new heights in its growth path.
Canadia Bank, where we believe that we are well placed to capture opportunities ahead as we strengthen our franchise in the country and fortify our position as Cambodia’s safest bank. As a local bank, Canadia Bank is committed to leveraging our more than 25 years of extensive experience in this country to intermediate the burgeoning intra-Asia trade and growing regional connectivity, in order to serve our customers better.
We invite you to join us in seizing the opportunities before us, to become Cambodia’s Best Bank