Officer, IT Support Full-time Job

Job Detail Expired Date: 13-Jul-2019

Job Code	: 000865	Job Location	: Head Office
Job Title	: Officer, IT Support	Working Type	: Full Time
Number of Positions	: 1

Job Introduction

To provide Desktop/PC technical support for internal customers at Head Office/Provinces/Branches.

Job Description

• Assemble and install desktops and related peripherals (printers, scanners, etc) according to established guidelines

• Install, troubleshoot and maintain Windows, MS Office, Email Clients, Internet and other core and productivity software (S/W) helping end-users do their job more efficiently

• Keep Desktops up to date with patches, virus updates, and security fixes, take backups and execute scheduled and ad-hoc maintenance activities ensuring conformance with maintenance schedules and mandates as well as with internal time-plans

• Configure and administer desktops and laptops to ensure that interconnect seamlessly with file, email, application servers and services, troubleshooting and resolving related problems

• Maintain and support the Local Area Network (LAN) escalating and resolving any issues with the assistance of the Network Unit

• Maintain a complete hardware (H/W) and S/W inventory updating related tracking databases

• Train end users on basic use of hardware and software helping them use their Desktops/Laptops productively.

Job Requirements

• Degree in Computer Science or other related Fields

• Minimum 1 year of work experience in supporting Windows Desktop Platform

• Knowledge of Microsoft Applications such as MS Office, IE and antivirus S/W

• Knowledge of Hardware, software installation, repairing troubleshooting or resolving software and operating system issues

• Good verbal and written communication in both Khmer and English

• Good interpersonal and problem-solving skills.

Apply for this job

Click here to apply

     

For more information, please contact our recruitment team:

Head Office +855 (0) 12 635 150    

Provincial Office +855 (0) 12 992 132 / +855 (0) 70 700 123

Amret, a leading Cambodian microfinance institution, contributes to the country’s economic and social development. We have 151 branches located in 25 cities and provinces across Cambodia, and employ around 4,000 staff.
Exciting job opportunities are open to Cambodian and international candidates. In 2017 we expect to fill around 300 vacancies, and are seeking motivated and enthusiastic people who are interested in a career at Amret. We welcome and encourage applicants from all backgrounds regardless of age, race, religion, culture or physical ability.