Head, Public Affairs (Chinese Speaker) Full-time Job

Job ID	:	M004
Job Title	:	Head, Public Affairs (Chinese Speaker)
Job Function	:	Public Affairs
Location	:	Phnom Penh
Responsibilities	:	Lead and manage public affairs team to ensure effective communication materials including corporate profile, brochures, public announcements etc. are properly developed and updated; Strengthen relationship with very important customers and other parties by proposing and implementing customer service and retention activities, including corporate events and gifts, working with Top Management and senior managers/ managers at head office and the branches; Monitor the minimum standard of qualifying premier customers and oversee gift arrangements and deliveries for premier customers on festive and special occasions; Manage the maintenance and updating of the Bank’s corporate website; Coordinate with other departments involving preparation and publishing of the Bank’s Annual Report; Work closely with Business Development department in planning, proposing, and implementing activities of the Bank’s marketing materials and promotional campaigns; Maximize the Bank image through identifying and recommending appropriate events to sponsor; Propose and implement community projects that are in line with the corporate values of the Bank; Ensure that the Bank is well recognized as a responsible corporate citizen through implementation of various community projects and activities; Ensure that the Bank’s branding is properly implemented and maintained by staff involved; Coordinate with media outlets on the publishing and airing of the Bank’s press releases and articles; Prepare and coordinate the Bank’s corporate events and functions; Support other departments in tasks involving promotion and branding of the Bank; Support the branches on premier customer matters; Monitor and keep records of competitors’ branding and promotional activities; Other duties assigned by the Management.
Requirements	:	Bachelor’s degree or equivalent experience Minimum of five-year experience in marketing and communication. Customer service oriented experience is plus Good command of spoken and written English and Chinese Understanding of protocol observed and applied by government officials and important individuals and relationship management experience with high net-worth customers or equivalence Sound knowledge of the bank’s business and operations, preferably gained through at least 3 years of general banking experience Superior communication, leadership, organizational, interpersonal, written, verbal and analytical skills Initiative, and good knowledge of and great sensitivity to business and social issues Good command of spoken and written English and Chinese
Deadline	:	31/03/2019
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Vattanac Bank's Corporate Mission is to conduct business operations with honesty, integrity, efficiency and accountability to its stakeholders. Vattanac Bank ensures sustainable, steady and healthy growth and aims to be regarded as a strong and secure financial institution.