Head of Card Operations Full-time Job

Key Responsibilities:

• To approved and monitor applications processing data capture for Debit and Credit Card for VISA and UPI.
• To check and control card embossing file generated before authorized to emboss the card by compared with report.
• To reviewed cardholder maintenance such as suspended/revoked card, Regenerate Cards or PIN, Added/removed account to card, Close Card in case Customer request or dormant Account…etc. being done properly and correctly base on  Department’s guidelines, procedures and policy.
• CUP reconciliation with settlement bank
• Manual Posting Expense/Income for Visa , Cup (issuing,acquiring) Visa/CUP Onus and Off us transaction posting
• Prepare Monthly report for management meeting
• Report number of new and reissue Cards to audit department and prepare NBC report monthly
• Profit lost of ATM acquiring & card issuing
• Report Cash loading to ATM and return
• Visa  Quarterly and IBS report to manage stock of cards and propose cards order purchasing.
• To review and manage collection
• To manage and control dispute of Visa/Master and CUP for both Issuing & Acquiring.
• To review and propose annual fee charge/fee waiver to get management approval or endorsement.
• Trouble shooting on cardholder/ Branches inquiries and resolve complaints
• CBC inquiry and upload report
• To monitor /control Monthly cardholders’ statement for payment.
• Provide training to branches and or other related to department if needs.
• Any other task assigned by management

Job Requirements:

• Holding Bachelor Degree in Banking or other related field 
• Good command in English
• At Least 3 years’ experience of Visa/ UPI Debit & Credit Cards issuing
• Good knowledge of Visa/Master/UPI dispute both Issuing & Acquiring
• Ability to control Visa/Master/UPI clearing settlement and reconciliation
• Preparing report for management meeting  and Other (NBC, CBC)
• Advance knowledge of Microsoft office ( Word, Excel & PowerPoint )
•  Effective communication and management skills
• Autonomous, quick learner, and pro-active

Howto apply:

Candidates must submit your updated CV and expected salary to:

Cambodia Asia bank Ltd

Human Resource Department

Address: #333 Preah Sihanouk Blvd, S/K Vealvong,

Khan 7 Makara, Phnom Penh, Cambodia.

Tel: 023 98 0000

Email: csmono@cab.com.kh

Website: www.cab.com.kh