Branch Manager Full-time Job

Branch Manager

This role is responsible for leading and running the branch’s business to achieve outstanding results including the delivery of branch sales targets for products and sales referrals. The incumbent will drive superior branch performance through the provision of excellent services and ensures customer transactional and sales needs are identified and met.

Main Duties

• Manage the branch’s business to deliver outstanding results in all areas including deposit and loan growth, revenue growth, productivity, and branch profit
• Identify business growth opportunities, propose action plans and implement marketing activities to capture the business
• Lead the team to develop and build client networks and maintain a good relationship to increase the business. Understand customer’s financial circumstances and propose the products and services to meet the needs
• Provide regular coaching to staff to ensure continuous improvement in the delivery of customer services
• Proactively identify and address areas of customer dissatisfaction, follow up and resolve customer complaints
• Monitor competitors’ activities, report and make recommendations
• Work closely with compliance team to drive and support adequate training to ensure all staff are aware of bank policies, risk management and compliance requirements
• Coach, lead and empower the team to achieve best performance and maintain an open, honest and satisfying team work environment

Job Requirements

• Bachelor’s Degree in Banking or related field.MBA is preferable
• Three​ years’ experience in bank branch management
• Strong customer network and relationship building skills
• Good organizational and time management skills
• A strong desire to work in a team and deal with the challenge
• Excellent negotiation and internal & external relationship building
• Computer literacy and English language proficiency

Download Job Announcement

Branch-Manager

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftbbank.com or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website: https://ftbbank.com/careers

Contact

Head Office Branch

HR Department

Tel	:	+855(0)23 862 111
Fax	:	+855(0)23 426 108/ 426 410
Email	:	info@ftbbank.com
Website	:	www.ftbbank.com
Swift Code	:	FTCCKHPP
Address	:	No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

Foreign Trade Bank of Cambodia (FTB) Company Profile
The Bank was created following Sub-decree No. 1213 dated 10 October 1979 under the former regime of the State of Cambodia. In 2000, the Bank was separated from the direct management of the National Bank of Cambodia (“the Central Bank”) in order to transform its permanent identity into a state-owned commercial bank in Cambodia with the features of a Public Economic Enterprise and with the intention of conducting the autonomous business operation. In January 2001, the Bank obtained its banking license from the Central Bank to operate as a commercial bank in the Kingdom of Cambodia for a period of three years starting from 4 January 2001. This was the first license granted to enable the Bank to operate as a separate legal entity independent from the Central Bank’s direct management. On 8 January 2004, the Bank obtained its 2nd banking license from the Central Bank for a period of three years starting from that date.