Branch Concierge

Posted:13/11/2018 -Closing Date:12/12/2018

Job Description

Branch Concierge is responsible for provide customers with a positive customer experience from the time they walk in the Branch to the time they leave. This role will positively impact on customer experience by welcoming, building rapport with customers and ensuring customer's needs are being met and addressed by the most appropriate branch specialist in a timely manner leading to the highest possible customer experience.

Location

• Operation Hall, Phnom Penh (1 post).
• Central Market Branch, Phnom Penh (1 post).
• Saen Sokh Branch, Phnom Penh (1 post).
• Mao Tse Tung Branch, Phnom Penh (1 post).
• Toul Kork Branch, Phnom Penh (1 post).

Duties and Responsibilities

• Work in a busy, commercial, competitive and target-driven retail environment.
• Deliver excellent customer service.
• Initiative to develop and apply sales and service skills.
• Interact with diverse customers and colleagues.
• Respond to inquiries from both new and existing customers.

Skills and Specifications

• Minimum 1 year working experience at receptionist/customer service area.
• Good customer service.
• Willingness and aptitude to be observed, coached and trained.
• Ability to work effectively in a team environment.
• Ability in spoken and written English communication.

How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) via the application form below.

Here at ABA Bank, we are always looking for competence and ambition candidates to join our team. We encourage you to submit an application any time, even if there are no current openings listed. If we think you're right for us, we'll find you a place in our organization. If you're interested, submit your CV with covering letter now.