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System Support Specialist Full-time Job

1 year ago Microfinance Institution Phnom Penh   528 views
Job Details

System Support Specialist

  • Posted on March 29, 2022
  •  Expired on April 10, 2022


  • Act as subject matter expert for all core systems
  • Handle with all problems by tracking issues and provide the best solution
  • Perform System EoD and Data backup by using procedures, and report any issues rise up during the process to line manager and assist in resolving until EoD is success
  • Liaise with system vendor to get the best service, and post system issues into vendor’s system and follow up until the case is successfully completed
  • In charge of data extraction and upload to stakeholder
  • Provide system training to end-user or training team
  • Ensure all changes request to system is properly done and record in document


  • Bachelor degree of IT (Database and Programming)
  • At least 1 year experience in system support or system development
  • Solid analytical and problem-solving skills
  • Able to work calmly under pressure and handle multiple tasks
  • Possess honestly, initiative, high commitment, and good communication
  • Commitment to the First Finance Goal, Mission, and Values


First finance provides competitive salary based on potential and qualifications, Seniority payment, Pchum Ben bonus, Year End bonus, Salary Increment, Performance bonus, incentives, Uniform, insurance including life insurance, outpatient treatment, and other benefits follow our HR policies. Additionally, training and development opportunities are provided to make staff competent and up-to-date as well as reaching their career goal.


Qualified and interested candidates are encouraged to apply through submitting your CV to recruitments@firstfinance.biz specify our subject “ Apply for System Support Specialist ” or hand over your CV to our head office at #A15-17, St. 271, Sangkat Tumnub tuek, Khan Chamkarmon, Phnom Penh, Cambodia.

For inquiry, please contact our team by 093 666 900/089 322 700

Company Description
First Finance Plc is a joint venture company established between Cambodia-based First Home Plc, Singapore-based Phillip Capital, Luxembourg-based Insitor Fund, Cambodia-Laos Development Fund and Norway-based Norfund. The company was granted its license on 23 April 2009 by the National Bank of Cambodia, and became the first financial institution to specialize in housing finance in Cambodia. The company is focused on providing long-term Home Loans and Home Improvement Loans, and medium-term Home Equity Loans to underserved low and middle-income Cambodian households without access to formal commercial lending.