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Senior Unit Manager, Issuing Management - 01 Post. Full-time Job

2 years ago Commercial Bank Phnom Penh   612 views
Job Details

Job Description

The main purpose of the Senior Unit Manager of Card & e-Payment for Issuing Management position is mainly responsible for driving Card & e-Payment Product/ Services adoption rate through work with sale and marketing teams. He/she is also responsible for managing procedure, Card, ATM performance monitoring, collecting customer feedbacks and related issues from the field and share to related team for improvement.


Location: Head Office-Phnom Penh

Duties and Responsibilities

  • Manage procedure, Card & e-Payment product profitability and growth covering ATM Card and Scheme Card.
  • Develop strategy for Card acquisition and management.
  • Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank
  • Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card related.
  • Manage service standard of Card and e-Payment, customer feedback/experience and issues relating to Card and e-Payment product, development, enhancement projects including project planning, business requirement, and user acceptance test.
  • Conduct data analytic to improve overall card business, including card acquisition, transaction, event trigger offering.
  • Develop the necessary material and provide training/refreshment to branches and other related departments existing/new Card and e-Payment products/services.
  • Develop value proposition for various customer segments and provide recommendation on product offering for enhancement and development.
  • Own the responsible for all compliance related to scheme card rule & procedure.
  • Perform other tasks as assigned by supervisor.

Skills Specifications

  • At least 3-year experience in Card & e-Payment performance management and project management at banks and MFIs.
  • Good sales and marketing skills, using data for marketing program and campaign design.
  • Bachelor degree in sales, marketing, banking & finance.
  • Be able to communicate in English language, good presentation skill and Influencing and negotiation skills is a plus.
  • Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
  • Good integrity, positive attitude, helpful, high commitment, competence and motivation.
  • Be available to travel to rural areas.

How to Apply Interest Candidates, please click HERE

Company Description
Hattha Bank Plc. is a leading bank in Cambodia, licensed by National Bank of Cambodia. Having been operating for more than 25 years with MDI status in the market, with its rapidly success, Hattha Bank has transformed its status from MDI to commercial bank in 2020, and continue providing diversified financial services to individual and SME businesses; and jump into retail consumer financial market and corporate customer in urbanities through its 177 branches and 129 ATMs (24/7) nationwide. As December 2019, HKL deposit balance stood at USD 599 million with 259,720 depositors, while credit portfolio accounted for USD 1,051 million with 168,889 borrowers.
Hattha Bank is a subsidiary of Bank of Ayudhya (Krungsri), the fifth largest commercial bank in Thailand, and a member of MUFG Bank, the Japan’s largest banking group, and one of the largest and most diversified financial groups in the world.