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Senior Settlement and Dispute Officer Full-time Job

3 months ago Commercial Bank Phnom Penh   83 views
Job Details

Senior Settlement and Dispute Officer

Key Responsibilities

  • Process reconciliation with CBS, NBC and card scheme
  • Process settlement and Dispute with NBC and card scheme
  • Process dispute with NBC and card scheme
  • Prepare settlement report for booking in CBS
  • Monitor unsettlement transaction from NBC and card scheme
  • Actively & timely monitoring transaction risk detection and identification to minimize risk, service interruption and prevention.
  • Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
  • Provide support to all branches include daily cash transaction and reconciliation.
  • Produce daily, weekly and monthly settlement, dispute report and other as required.
  • Perform other tasks assigned by management.

Key competencies required for this role

  • Planning and organizing
  • Excellent Communication and Listing Skills
  • Problem identification and analysis
  • Judgment and problem-solving
  • Flexibility & Adaptability
  • Teamwork
  • Stress tolerance
  • Strong leadership skills.
  • Bachelor Degree
  • Broad understanding how bank operates
  • Strong negotiation Skill

Experience Profile

  • Experience with Settlement and Dispute at least 1years, especially with VISA/MC …etc.
  • Excellence in English communication (both verbal and writing)
  • Experience with banking sector is preferred.
  • Quick comprehension, hardworking, and responsibility
  • Measurement and control reliability
  • Good integrity, positive attitude, helpful, high commitment, competence and motivation
  • Able to work in Flexible time environment (night time and holiday)
Company Description
Cambodia Post Bank Plc. (CP Bank) is a full licensed commercial bank, offering financial solutions to aspiring individuals and enterprises in Cambodia. CP Bank is a strategic partnership between Canadia Investment Holding Plc., Cambodia’s Ministry of Post and Telecommunications and Fullerton Financial Holdings Pte. Ltd. with a clear strategic direction and long term commitment.
We recognize our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership and great opportunities that will enable the best in market to thrive a part of our diverse team. To support our fast growth, we are currently looking for strategic orientated, customer-oriented and motivated individuals for the following positions to join us in our journey to grow our business and people.