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Senior Operational Policy and Procedure Officer Full-time Job

2 years ago Commercial Bank Phnom Penh   1.5K views
Job Details


  • Bachelor degree in Business Administration, Finance and Banking or other related fields
  • At least 4-year-experience from banking and financial service industries, preferably in both frontline and supporting function
  • Good at policy development, guidelines composition and process improvement
  • Good at communication skill both written and spoken
  • Ability to manage multi-task and working pressure
  • Able to work at fields


  • Review and update operational policies, tools and procedures to ensure the effective implementation is followed by processes
  • Coordinate and facilitate other departments on policies and procedures in establishing and reviewing those prior to preceding for approval
  • Execute an effective mechanism tool to ensure that all the policies, procedures and guidelines are regularly or periodically reviewed and up-to-date
  • Register and maintain all the policies, procedures and guidelines
  • Initiate and develop the detailed documentation of business processes, guidelines, policies and workflows
  • Assist Policy and Business Process Manager in developing strategic for business processes
  • Analyze opportunities and threats that may affect and impact to the banking’s business
  • Make and advise appropriate recommendations to enhance business processes to be effective and efficient
Company Description
Sathapana Bank is a big commercial bank providing full retail banking as well as corporate banking services throughout the Kingdom of Cambodia. Currently, the bank has 169 branch networks with 150 plus ATMs and over 4,000 full-time staff operating in all 25 provinces and city.