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Senior Officer, Learning and Development Business Partner Full-time Job

1 month ago Microfinance Institution Phnom Penh   52 views
Job Details

Job Detail Expired Date: 27-Feb-2019

Job Code : 000782 Job Location : Preaek Tamak
Job Title : Senior Officer, Learning and Development Business Partner Working Type : Full Time
Number of Positions : 1


Job Introduction


To perform a role as a partner for all branch staff in competency development by providing coaching, refreshment and non-HQ training to branch staff to serve and access clientele properly.


Job Description


  • Identify and set coaching plan with the understanding of the strategic priorities and the business targets of Amret and of the region; and the development need from the functional manager (BM and HOR) and staff and get validation from manager L&DBP

  • Provide coaching by applying various methodologies (using powerful question) to unlock the potential of targeted performers

  • Manage and coordinate all coaching activities for Branch Staff to ensure effective coaching and staff capacity enhancement conducted by all BM/DBM/SOCS

  • Support BM/ DBM/ SOCS in term of coaching skill, coaching culture and learning culture reinforcement

  • Facilitate and coordinate all kind of training (In class training, Echo-training, Video Conference, E-Learning...) conduct at the Regional Office or branches to ensure that staff can get training according to the plan and curriculum completely.

  • Provide training on products, services, or others skill required by position as defined in the curriculum; Liaise with HRBP to be in line with recruitment and promotions;

  • Provide training on cross-functional skills and behavioral skills to lift up performance of commercial network staffs;

  • Explain the various PRAKAS related to products or methodologies to network staff to help them understand properly following the original concept;

  • Produce regular report on skill progress, L&DBP achievement, and L&DBP issue to related stakeholders (BM, HOR, and HQ) for getting comment and supported action

  • Build good relationship with stakeholder to monitor skill evolution of relevant staff and skill gap in order to include in the training and coaching plan

  • Facilitate all administrative associate to learning and development at the regional level and L&D at HQ

  • Survey on level of staff satisfaction regarding to L&D function, console, and propose new effective learning and development method and program; in addition, non-L&D issues shall be observed and share them with colleagues at regional office, especially HRBP


Job Requirements


  • Degree in business administration or Finance and Banking or related fields

  • Minimum 3 years of experience in adult training, system practitioner and coaching, and operate the system

  • Good verbal and written communication in both Khmer and English, problem-solving and interpersonal skills

  • Experiences in working with complex working environment and dealing with difficult stakeholders is a plus

  • Computer literacy

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For more information, please contact our recruitment team:
Head Office +855 (0) 12 635 150    
Provincial Office +855 (0) 12 992 132 / +855 (0) 70 700 123
Company Description
Amret, a leading Cambodian microfinance institution, contributes to the country’s economic and social development. We have 151 branches located in 25 cities and provinces across Cambodia, and employ around 4,000 staff.
Exciting job opportunities are open to Cambodian and international candidates. In 2017 we expect to fill around 300 vacancies, and are seeking motivated and enthusiastic people who are interested in a career at Amret. We welcome and encourage applicants from all backgrounds regardless of age, race, religion, culture or physical ability.