Job Detail Expired Date: 01-Jun-2021

Job Code	: 001091	Job Location	: Head Office
Job Title	: Senior Officer, ATM and Card	Working Type	: Full Time
Number of Positions	: 1

Job Introduction

Coordinate with ATM project related parties (Risk, IT, Finance and Legal unit) on producing business requirement, functional specification and technical specification document to have clear expectation for vendor;Work with vendor on card, receipt and journal design;Works closely with vendors, IT team and other related parties regarding ATM placement, installation, and ATM house decoration;Develop on ATM and card manual, procedure and guideline such as cash loading, ATM reconciliation, cash monitoring, PIN and Card management, etc. to have proper processes and maintain high level of security;Produce training material and provide training to related staff on cash loading, ATM reconciliation, Card management, etc. to ensure they’re all aware and able to perform following the guideline;Handle ATM related incidence and fraudulent issues to maintain both customer and company interest;Plan the UAT testing, develop test scenarios and test cases for ATM application, and perform UAT testing to make sure the system is applicable to real scenarios and in accordance to the requirement.Monitor daily cash balance and ATM service quality to ensure there is enough cash for the transaction and on-going service providing to clients without any interruption;Coordinate with vendor on ATM maintenance and troubleshooting to ensure ATM machine is performing properly;Arrange daily cash and loading in off-site ATM to ensure it has enough cash for operation;Analyze the ATM transaction performance and make recommendation.

Job Description

• To support ATM project manager in coordinating and following up with all related parties to deliver result based the project plan. She/he is also responsible to handle UAT testing and coordination on ATM placement following the time frame and to monitor daily operation of ATM performance and cash balance to ensure smooth ATM services.

Job Requirements

• At least 2 years of experiences in electronic banking (especially working in Card production and ATM support) understanding of ATM/card infrastructure, policies and procedure establishment;

• At least 1-2 years of team and project management experience;

• Good banking products knowledge;

• Academic qualification (at least Bachelor degree) in Banking or related fields;

• Good command in English both writing and speaking (is a plus);

• Computer literacy (PPT & MS office).

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For more information, please contact our recruitment team:
+855 (0) 12 632 150 / +855 (0) 12 992 132 / +855 (0) 92 333 020/ +855 (0) 70 70 01 23

Amret, a leading Cambodian microfinance institution, contributes to the country’s economic and social development. We have 151 branches located in 25 cities and provinces across Cambodia, and employ around 4,000 staff.
Exciting job opportunities are open to Cambodian and international candidates. In 2017 we expect to fill around 300 vacancies, and are seeking motivated and enthusiastic people who are interested in a career at Amret. We welcome and encourage applicants from all backgrounds regardless of age, race, religion, culture or physical ability.