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Manager, CMS&Switching Administration and Technical Support Full-time Job

3 years ago Commercial Bank Phnom Penh   615 views
Job Details


  • Manage current switching system as well as the integrated system, Cambodia Shared Switch
  • Setup, maintenance any required system environment SIT, UAT, PRE-PROD
  • Review the system is updated as per the changes released by the card schemes
  • Ensure the backup environment (DR) and the production environment (DC) having the sameconfiguration, setting, parameterizing and real-time synchronization
  • Manage in switching over exercise between DC and DR at least twice a year
  • Maintain and keep the Edit Package system as well as Visa Testing System (VTS) up-to-date
  • Ensure the acquiring BIN table is up to date as per released by the card scheme companies like Visa, MasterCard, Union Pay and JCB
  • Conduct on Card Management System (CMS), ensure the users and roles are well managed and performed user access review in every three months
  • Ensurecredit card statements are generated and sent to the card holders on time 
  • Manage system logs and keep in a safe location for internal/external purpose
  • Facilitate in new card scheme projects implementation (MasterCard, Union Pay, JCB ... etc.) and any otherthird-party integration project
  • Initiate new technology functionalities on top of the current existing functionalities on the ATM machines and POS terminals to ensure that Sathapana bank is a leading technology bank
  • Provide second-level support to the call center or the business teamPerform troubleshooting as required such as efforts to lead problem-solving by involving outside vendors and other support users
  • Ensure PCI compliance as well as internal and external audit
  • Other tasks assignedby line manager


  • Bachelor/ Master’s degree in Information Technology, Information Security, Cyber security, and other related degrees
  • At least 4years of working experience related to Card Management System and Switching System and system projects implementation
  • Knowledge and experience in database management, Ms. SQL server and Oracle
  • Strong knowledge in programming languages, Vb.NET, Java, C#, PHP
  • Be proactive and good team work and customer service orientation skill
  • Good at English and Microsoft Office (Words, Excel and PowerPoint)

To Apply

  • Interested candidates are encouraged to apply via job@sathapana.com.kh
  • For more information, please contact us at 096 258 0666/ 096 257 9666 or go to https://www.sathapana.com.kh/careers/job-opportunity
Company Description
Sathapana Bank is a big commercial bank providing full retail banking as well as corporate banking services throughout the Kingdom of Cambodia. Currently, the bank has 169 branch networks with 150 plus ATMs and over 4,000 full-time staff operating in all 25 provinces and city.