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ATM Support Officer Full-time Job

1 year ago Commercial Bank Phnom Penh   198 views
Job Details

Main Duties

• Accountable for ATM fixing and services monitoring to maximize uptime e.g. fast tracking end to end resolution on ATM and the peripherals issue e.g. receipt rolls, Journal rolls, UPS.

• Manage ATM incident and issue, ATM information, ATM and spare part stock, and ATM error report

• Plan schedules for maintenance ATM

• Prepare documents on ATM usage and train people who involves in ATM

• Go ATMs off-site when ATM down or network problem (Phnom Penh, and Provinces)

• Work with Vendor to Install and configure New ATM machines

• Provide technical support, troubleshooting in solution of transactional errors

• Perform other tasks assigned by supervisors

Company Description
Foreign Trade Bank of Cambodia (FTB) is Cambodia's first and foremost bank. It has been providing customers with safe and reliable banking services for over 37 years. With our head office in Phnom Penh, we currently operate eleven branches and office in Phnom Penh, Sihanoukville, Siem Reap, Battambang and Kampong Cham province and plan to continue expanding our distribution network. In order to cope with the growth, we are looking for highly motivated and qualified candidates to join with our “Employer of Choice bank”: