ATM Management Officer Full-time Job1 year ago - Microfinance Institution - Phnom Penh - 86 views
- Assist to develop and enhance the existing and new financial services-non creditproduct to ensure competitive advantage within the industry and meet the customer demands.
- Assist senior Officer related to survey and desk research about the competitors’financial services-noncredit product follow the reserve methodologies.
- Direct and indirect dealing with issues within and relevant departments to improve and renovate of LOLC’s products and services.
- Assist and contribute creative ideas to ATM Management unit to design, develop and enhance the card product policies, forms and guidelines.
- Review and authorize all the ATM card application form submitted by line staff prior complete the data entry in to the system for ATM card creation and embossing file generation.
- Participate in the performed ATM card testing and do the configuration with technical team in to system ensure that all the setting are followed card product feature.
- Coordinate with call center, technical team, vendor and other related department for solving customer complaints.
- Provide good branch supports and training on ATM card operation product policy,procedure and system processing to ensure that operation work smoothly.
- Produce ATM card report as daily, monthly, and yearly.
- Assist other tasks assigned by ATM Management Unit Manager.
Qualifications and Requirements:
- Bachelor’s Degree in Finance and Banking, Economics or related fields.
- At least 2-year working experiences in financial services preferably in digitalproduct and services.
- Good knowledge in digital service and product development.
- Ability to work with pressure and responsibility.
- Strong computer literacy (MS. Office).
- Excellent spreadsheet analysis and communication skills.
- Be honest, high commitment and good team work spirit
|Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOCL (Cambodia) Plc. or via email: firstname.lastname@example.org||081 800 169/081 600 955/081 900 326/081 800 663|
LOLC (CAMBODIA) PLC. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services.